How can we order?
Are the jars recyclable?
YES! Our glass jars and lids are both recyclable.
What are the brown spots in my TOUM?
Our TOUM by Simon Foods is made from freshly peeled garlic cloves that have a small tip, which when ground, does not fully disappear.
Does the product need to be refrigerated after opening?
Yes it does, to maintain its taste and quality.
How long can we store the product in the refrigerator after opening it?
TOUM by Simon Foods should be discarded after its best before date is exceeded.
Is TOUM vegan friendly?
Yes, TOUM by Simon Foods is vegan friendly and is made in an animal component free (ACF) facility.
Is TOUM gluten-free?
Yes, TOUM by Simon Foods is gluten-free and is made in a gluten-free facility.
Do you sell wholesale?
We do! Please send us an email at [email protected] to get in touch.
Do you ship outside the US?
Currently, we only ship inside the U.S.
What are the ingredients of TOUM?
TOUM by Simon Foods is made from canola oil, garlic, water, salt, citric acid, and xanthan gum.
Are your products available in stores near me?
We are working with multiple retailers to include our product on their shelves. Stay tuned for the latest updates!
How long does shipping normally take?
Shipping times vary, but we typically ship within 2-3 business days.
How long does delivery time normally take?
The expected delivery time is typically 3-5 business days after the item has shipped.
How can I track my order?
As soon as your order is shipped, a tracking email will be sent to the email address you’ve provided, you’ll be able to track your order on the link in that email.
What happens if I receive the order broken or damaged?
Please review our Shipping and Returns policy here https://eatsimonfoods.com/shipping-returns/
Does your product contain preservatives?
TOUM by Simon Foods contains citric acid, which is considered a natural preservative and gives TOUM its tangy flavor!
Returns
Please review our Shipping and Returns policy here https://eatsimonfoods.com/shipping-returns/